I am shock that you pay nothing to get two samples then still left the bad feedback to us. Thank you for showing me the diversity of people. Now I know why the Alibaba closed your refund application at once after they've reviewed all the evidence submitted by both sides. Which can shows who is at fault. After Alibaba closed your refund application, they still use their own money to refund all the sample and shipping cost to you to make you feel better. But now it seems that you are still not satisfied for this result(Request the seller make sample twice, then still get refund from Alibaba-Free on sample, free on shipping) In order to prevent other buyers from being misled by you, I need to clarify the whole process as below: 1)For the first sample, I have showed each details to you for confirmation. Please see the picture 1. 2)After the first sample finished,the buyer disagree one logo in colour. However, we agree remake sample for buyer, but he still not satisfied for everything!